How to Receive Feedback Openly
Success in the marketplace increasingly depends on learning, yet most people don’t know how to learn.
—Chris Argyris
Positive feedback feels as good as a pat on the back, but corrective feedback can be more difficult to hear, accept, and act upon. Receiving feedback with an open mind is just as important as giving it, even though, on some level, you may feel defensive about suggestions for improving your skills, attitudes, or productivity.
Why do we feel defensive?
Dedicated professionals often tell themselves: “By now I should know it all! After all, I’ve worked hard, I’m highly skilled, and I’m committed to my ...
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