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Giving Feedback: Expert Solutions to Everyday Challenges by Harvard Business School Press

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How to Manage Feedback Problems

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Feedback is not always easy to give or receive. The giver and receiver both need to be open—open to the fundamental benefits of the feedback and open to the possibility that the feedback being given may be based on incorrect assumptions. When both parties believe that the feedback can have real value, both can focus on the message and not rush through it. But before this point is reached, each may have to work through negative attitudes or associations.

You may find it difficult to give feedback because you

  • believe that feedback is negative and unhelpful
  • worry that the other person will not like you
  • believe that ...

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