5.3. Addressing Implicit Bias

A common misperception is that if bias is implicit, not much can be done about it. This is simply wrong. When seeking to improve diversity, break glass ceilings, and empower the Erics, Kristens, and Miguels, managers can take some simple steps. The most important part of eliminating stereotypes is to understand "blind spots." Taking the Implicit Association Test is one quick and easy way to recognize your own biases. Asking your managers to take the test can begin a conversation with significant, positive consequences.

Frank and direct conversations about topics such as race, age, and appearance can be difficult with friends and colleagues, but if you can find a safe environment in which to address these issues—perhaps ...

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