16 We Deliver Same Day
Monday, February 14, 12:00 pm, New Week, Fun at Sales
Denise was happy when she ran into Jason at the canteen at lunchtime.
“Hi, Jason,” she said. “It’s been a little while. I’ve been so busy with Kata since we last chatted, and, you know what, we are finally getting results.” She paused. “Sorry. Let me back up. How was your weekend?”
“Honestly, I had two very quiet days,” Jason replied, looking up at her. “Please. Sit,” he said, and she did. “So, I took the opportunity this weekend to read through the Toyota Kata Practice Guide. I can’t say I memorized it or even understood all the concepts. But in general, I love the ideas and I am anxious to give it a try in the sales support group.” ...
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