28 A Month Down the Road

DOI: 10.4324/9780429347023-32

Friday, April 7 – 8:00 am, Four Weeks of Learning and More Struggles

THE FOUR WEEKS following the team’s launch flew by. Maggie had coached Denise most mornings, mainly by phone, on her successive target conditions, and Denise felt she had improved enormously as a coach. The dojo really helped. Today was their first internal monthly review. Denise watched as the team, one by one, joined her in the meeting room and began to look at the results from the past month. They would review these results and set new monthly targets.

Just in time, Denise thought. She had to present to the senior management team on Tuesday, and, if she were being honest, she was worried about how that would go. Her ...

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