7 At Last, Experimenting!
Tuesday, February 1, 7:00 am, Small Steps, Big Progress
ON MONDAY, DENISE had shown a picture of Maggie’s storyboard to Mark and Joe, and together they had put up two boards, one for each of their target conditions. Then, they each began to plan their experiments using the experimenting record on the storyboard.
In the meantime, the world at Goldberg hadn’t changed. They still had a huge backlog. There was more reprioritization of orders by sales. And after running out of parts, they had sent some of the assembly teams home. Two new contract workers arrived. Mark and Joe had to spend precious time training them. And then they had to send them home because of missing parts again, which ...
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