Glitch: The Hidden Impact of Faulty Software

Chapter 6. The Mobility and Network Maze

“Great discoveries and improvements invariably involve the cooperation of many minds. I may be given credit for having blazed the trail, but when I look at the subsequent developments I feel the credit is due to others rather than to myself.”

—Alexander Graham Bell

While disruptive technologies, monopolies, investors, and first-mover advantage were the talk of the ’90s, they also were quite the center of attention in the ’70s—the 1870s.

After all, the invention of the telephone led to some of the biggest technology disruptions of the 20th century. Alexander Graham Bell was one of many inventors who believed that the telegraph’s ability to send and receive messages through code could be expanded to include ...