CHAPTER 11

OVERVIEW AND LOGIC

WAYNE BROCKBANK

This book focuses on the competencies and practices that characterize high-performing HR professionals and businesses. We address this issue on both a global and a multiregional scale. That is, several chapters focus on the HR world as a whole. Others focus on specific parts of the world: Africa, Australia and New Zealand, China, Europe, India, Latin America, the Middle East, North America, and Turkey. These chapters examine conditions in each region or country, discussing their implications for business in general and for HR practices in particular. The common point of reference for each chapter is the Human Resource Competency Study (HRCS), which is the world’s longest ongoing research on HR competencies ...

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