CHAPTER 1212

COMMON AND CUSTOMIZED COMPETENCIES: SIMILARITIES AND DIFFERENCES AROUND THE WORLD

BRAD WINN AND DALE LAKE

Any company is in essence a collective of the hearts, hands, and minds of its people; in the modern era, the company’s financial, technological, or physical resources are secondary. So when we talk about HR competencies, we’re really talking about the skills that great HR professionals use to build their firms. Leading, coordinating, motivating, aligning, training, developing, evaluating, and empowering the human dimension and culture of an organization is not rocket science—it is much more complex. It is even more complex for an organization set in an international context. Doing global HR competently is truly a magnificent ...

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