CHAPTER 4
Living Laser-Targeted Planning
This chapter provides guidance on how to create and maintain a living laser-targeted planning process. This is not a replacement for the corporation’s strategic planning process; it is a direct replacement for hoshin planning as it is known today. These two subprocesses (aligned improvement strategy and the living deployment plan) of the Lean Business System Reference Model™ provide an expansion of the capabilities of planning and policy deployment. Before we get into this chapter, let’s clarify a few things as they are presented in this chapter:
A strategic plan is the longer-range plan outlining customer ...
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