O'Reilly logo

Global Kata: Success Through the Lean Business System Reference Model by Terence T. Burton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 5

image

Communication and Cultural Evolution

Communication is the means or set of deliberate activities to convey information to the organization. It involves the exchange of ideas, strategy and vision, plans, intentions, and expectations. Communication has the most direct influence on defining, nurturing, and reinforcing the right improvement Kata. This is another area that organizations have given little thought to in previous improvement programs. The potential for miscommunication was bad enough when its simple form was face to face with people around a conference room table. Evolving technology, the Internet, mobility, virtual meetings, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required