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Global Logistics For Dummies

Book Description

  • Deliver global disaster and relief logistics support
  • Explore global manufacturing and distribution logistics
  • Provide logistics services for foreign customers

Operate in a global logistics environment

There's no need to jump into the global logistics market unprepared. This hands-on guide is your parachute, offering the expert, actionable guidance you need to ensure your journey is a smooth one from start to finish. Covering everything you'll encounter in this exciting – but often intimidating – business environment, this is the essential resource you want to have close at hand.

Inside …

  • Make a case for going global
  • Involve the whole business
  • Discern cultural differences
  • Figure out best practices
  • Deal with disaster relief
  • Recover from losses/theft
  • Benefit from others' experiences

Table of Contents

    1. Cover
    2. Introduction
      1. About This Book
      2. Foolish Assumptions
      3. Icons Used in This Book
      4. Beyond the Book
      5. Where to Go from Here
    3. Part 1: Taking Your First Global Steps
      1. Chapter 1: Getting Started in Global Logistics
        1. Understanding the Evolution of Global Logistics
        2. Introducing SOLE – The International Society of Logistics
        3. Getting Started: Some Basic Logistics Concepts
        4. Deconflicting Some Unique Language of Global Logistics
        5. Identifying the Need for This Global Logistics Discussion
      2. Chapter 2: Understanding the Role of Logistics in Global Manufacturing and Sales
        1. Manufacturing in a Foreign Location
        2. Dealing with Foreign Distribution Chains
        3. Anticipating the Impact of Geo-Politics and Social Change
        4. Adapting to the Logistics of Global Internet Sales
      3. Chapter 3: Providing Global Logistics Services
        1. Defining Logistics Services and Logistics Service Providers
        2. Providing Global Logistics Services
        3. Culture, Culture, Culture
        4. Working for Government Clients
      4. Chapter 4: Supporting Global Humanitarian and Disaster Relief Efforts
        1. Directing and Managing International Disaster Relief Efforts
        2. Organizing for H&DR Logistics Support
        3. Providing Logistics Support to H&DR Events: Dangerous but Rewarding
    4. Part 2: Manufacturing in a Global Environment
      1. Chapter 5: Making Your Product and Establishing Your Global Supply Chain
        1. Establishing Your Presence
        2. Deciding How to Support
        3. Managing Your Global Logistics Operation
      2. Chapter 6: Stocking and Distributing Your Products
        1. Building and Managing Your Inventory
        2. Warehousing and Distributing
        3. Shipping and Receiving: From Beginning to End
      3. Chapter 7: “Greening ” Your Manufacturing Line
        1. Safeguarding the Environment
        2. Growing a Green Operation
        3. Applying Green Logistics Best Practices
      4. Chapter 8: Keeping Everything Running Smoothly
        1. Maintaining the Line
        2. Implementing Tools and Metrics
        3. Managing Risks and Crisis
        4. Establishing a Production Continuity of Operations Plan (Production COOP)
      5. Chapter 9: Protecting Your Designs and Data
        1. Developing Your Supply Chain Risk Management Plan
        2. Safeguarding Your Intellectual Property
        3. Fighting Industrial Espionage
        4. Preventing and Recovering from Logistics Data Disasters
    5. Part 3: Selling What You’ve Already Made
      1. Chapter 10: Moving It from “Here” to “There”
        1. Choosing Your Transportation Modes
        2. Establishing, Managing, and Maintaining Your Own Fleet
        3. Using Freight Forwarders
      2. Chapter 11: Keeping Everything Secure
        1. Identifying Potential Distribution Chain Threats
        2. Combating Piracy: On and Off the Seas
        3. Screening Cargo: Both Coming and Going
        4. Dealing with Dunnage, Demurrage, and Damage
      3. Chapter 12: Making the Sale
        1. Identifying and Establishing Your Points of Sale
        2. Building a Winning Strategy
        3. “Capturing” the Sale
        4. Supporting and Educating Your Customers
      4. Chapter 13: Dealing with Losses, Theft, Damages, and Returns
        1. Minimizing the Risk at the Point of Sale
        2. Recovering from the Damage or Loss
        3. Accepting Damages and Returns: Taking It All Back
    6. Part 4: Providing Logistics Services to Global Customers
      1. Chapter 14: Understanding and Accommodating Cultural Differences
        1. Confronting Cultural and Language Barriers
        2. Understanding the Corporate Climate
        3. Adjusting and Responding to Social and Political Uncertainty
      2. Chapter 15: Identifying Insurance and License Requirements
        1. Identifying the Ground Rules
        2. Indemnifying and Protecting Your Operations
        3. Getting and Keeping Your Permits and Licenses
      3. Chapter 16: Deciding on Your Source of Manpower
        1. Identifying Your Labor Pool: Internal versus External
        2. Understanding the Difference between Expatriates, Local Nationals, and Third-Country Nationals
        3. Managing and Retaining Your Foreign Employees
      4. Chapter 17: Understanding Foreign Labor Laws and Requirements
        1. Integrating Labor Laws into Work Schedules
        2. Accommodating Religious Requirements
        3. Understanding the Special Provisions for Employing Women and Children
        4. Compensating Your Workforce
    7. Part 5: Being Part of a Global Humanitarian & Disaster Relief Logistics Team
      1. Chapter 18: Understanding Global Humanitarian and Disaster Relief Logistics
        1. Defining the Scope of Humanitarian and Disaster Relief
        2. Introducing the H&DR Logistics Delivery Framework
        3. Knowing and Understanding the H&DR Logistics Team
        4. Identifying the Phases of Operational Response
      2. Chapter 19: Defining Your H&DR Logistics Role
        1. Making the Corporate Commitment
        2. Deciding What H&DR Logistics Support to Provide
        3. Preparing Your Team: Establishing Internal Systems and Protocols
        4. Responding to the Call for Logistics Support
      3. Chapter 20: Operating as Part of the H&DR Logistics Team
        1. Deploying Your Humanitarian & Disaster Relief (H&DR) Logistics Team
        2. Conducting H&DR Logistics Operations
        3. Closing out the Team’s Mission: Reporting Out and Returning Home
    8. Part 6: The Part of Tens
      1. Chapter 21: Ten “Stars” of Global Logistics
        1. Amazon.com: Leveraging E-Commerce to Support a Global Logistics Enterprise
        2. Coca-Cola: Investing in Product Sustainment in Foreign Communities
        3. Dell: Moving Manufacturing to Capture Global Demand
        4. International Federation of Red Cross & Red Crescent Societies: Disaster Relief
        5. International Flavors & Fragrances: Integrating Multiple Supply Chains
        6. Mali: Revolutionizing the Logistics of Exporting Agricultural Products
        7. McDonald’s and Starbucks: Adapting to Local Customs, Traditions, and Tastes
        8. Toyota: Streamlining the Global Management of Inventory
        9. Volvo: Designing the Environment into Product Engineering
        10. Walmart: Pioneering the Commercial Use of RFID
      2. Chapter 22: Ten Examples of Global Logistics Gone Wrong
        1. Best Buy Europe: Underestimating Cultural Differences in Technology Purchasing
        2. Boise Cascade: Undone by Local Politics
        3. British Petroleum: Inadequate Global Operating Standards
        4. Ford Motor Company: Operational Mismatches
        5. Home Depot: Missing the Cultural Mark
        6. Korean Airlines: Older Is Not Always Wiser
        7. Nestlé: Failing to Understand the Actual Market
        8. SNC Lavalin: Crossing the Ethical Line
        9. Target: Global Is Better Only if Your Logistics Infrastructure Can Support It
        10. Uber: Using Technology to Circumvent Regulatory Requirements
      3. Chapter 23: Top Ten Resources
        1. Global Logistics Manufacturing and Distribution
        2. Global Logistics Services
        3. Global Humanitarian and Disaster Relief Logistics
    9. Glossary
    10. About the Authors
    11. Advertisement Page
    12. Connect with Dummies
    13. End User License Agreement