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SIX

TRANSPARENCY

Open Is Effective and Efficient

Transparency is the new objectivity.

David Weinberger

Openness and transparency foster trust, initiative taking, and fairness. They are foundational for a horizontal culture. Being open means there is nothing to hide. Suspicions fall away, and people are able to form trusting relationships. If we want people to actively take care of the organization and fully engage, we need to treat one another as capable adults who can have access to information about what is going on. In a horizontal culture, information is shared throughout the organization. When information is shared, people engage less in ...

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