You don’t lead by hitting people over the head—that’s assault, not leadership.
“Norm, I’d like to talk to you about something. Can you come upstairs?”
It was June 2012, and I received an unexpected call from the top. Didem Nisanci, chief of staff to SEC chair Mary Schapiro, wanted to see me. I assumed it was going to be a straightforward meeting. Perhaps Didem wanted to talk to me about a personnel issue, or maybe she needed help with a question from Congress. But when I walked into her tenth-floor office, I could tell right away that something beyond the usual was going on.
Nisanci told me that Eileen Rominger was leaving the agency.1
I was surprised. Rominger was the ...