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My first boss John Kennedy had a trait I’d never really experienced in the workplace: gravitas, that combination of confidence, integrity, expertise, and what today we call emotional intelligence. He was respected because he was respectful. While kind, he could also be quite frank if you weren’t performing up to his standards. His ability to combine soft and hard leadership styles is an essence of good power.
Branch manager was a coveted role in IBM’s corporate hierarchy, a sure step to promotions that usually required relocating. IBM moved employees to other states and countries so often that people joked its acronym stood for “I’ve Been Moved.” John, however, didn’t want to leave Detroit. With no intention of uprooting ...
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