Good Practice Guide

Introduction

To survive in business, you need to make money and be resilient. But everything changes, and events - both planned and unplanned - will test your business continuously. A resilient business will bounce back after it’s been bent all out of shape by difficult or unexpected circumstances. To be resilient requires agility, adaptability, strength and resources.

So, how do you make a business that has all those things?

Systems and structures will help keep a business afloat, because they monitor important matters, such as time and cash flow, but only people can make decisions. Being in charge of a business requires a response to challenges at every level, whether financial, operational or reputational.

Running a business requires you ...