Summary and Action Plan: What’s Next?

I associate mastery with optimism. It is the feeling at the start of a project when I believe my whole career has been preparation for this moment and I’m saying, Oh, let’s begin. I am ready.


In our final chapter, we review the shifts I hope this book has inspired you to make.

I hope you are optimistic, ready and prepared to put these ideas into practice.

If so, they can help you earn people’s attention and connection, and expand your influence – for good.

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