‘If you can’t describe what you are doing as a process, you don’t know what you’re doing.’
William Edwards Deming (1900-1993)
COBIT 5 has 37 processes in five domains. The governance domain: Evaluate, Direct and Monitor (EDM), has five processes, and the four management domains: Align, Plan and Organise (APO); Build, Acquire and Implement (BAI); Deliver, Service and Support (DSS); and Monitor, Evaluate and Assess (MEA), have the remaining 32 processes. Table 6.1 shows how many processes there are in each domain and illustrates the main role of the domain.
Table 6.1: COBIT®5 Domains
This chapter looks at the structure ...