Chapter TenFostering Democratic Accountability
Public accountability is the extent to which the government administration is answerable for its action within the context of a democratic system: it is an essential requirement for cross-sector collaborations (CSCs). Like any other delivery model for public services administered by government, CSC must meet citizens’ expectations and create public value. Meeting citizen expectations through contracts, partnerships, networks, and independent public-services providers (IPSPs) requires new ways of conceptualizing citizen engagement and fostering democratic accountability.
The discretion accorded collaborators in CSC transforms the approaches with which public managers ensure accountability. Ensuring ...
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