Governing Cross-Sector Collaboration

Chapter ElevenDeveloping Government Capacity for Cross-Sector Collaboration

We explained in chapter 9 the challenges of public management in heterarchical structures where nonprofit and private sector organizations take on shared roles and responsibilities in delivering public goods and services. Whether engaging with networks, public-private partnerships (PPP), or independent public-service providers (IPSPs), significant attention and resources are needed in government to manage the horizontal and vertical relationships that underlie cross-sector collaborations (CSC).

This chapter draws from fieldwork and observations from two government agencies to explain how the public sector can improve its abilities to work with organizations outside ...