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Governing Operational Decisions in an Enterprise Scalable Way by Duncan Clark, Eric Charpentier, Pierre Berlandier

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Organizing decision management
This chapter describes the goal of operational decision management to provide the means to represent and manage high-value business decisions, as well as make them executable in the context of an IT-based business solution. This decision making capability can be considered a service in the context of a service-oriented architecture (SOA) so that you can apply the change management practices that are expressed in ITIL and COBIT.
The IBM Operational Decision Manager platform provides many artifacts to support the definition ...

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