Concepts populate the language of any job or profession. Therefore, teaching concepts effectively is a critical goal of any instructional program. If learners fail to understand important work concepts, they will be unable to perform tasks effectively. In this chapter we summarize the following instructional methods needed to teach concepts: definitions, examples, counterexamples, and analogies. We present research, psychological rationale, and examples to support the following guidelines on ways to visualize concepts:
Display two or more representational graphic examples contiguous to each other and to text definitions
Create a counterexample to help the learner build an accurate mental model ...