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Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results by Judith W. Umlas

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Chapter 6WHEN MERIT IS RECOGNIZED, TRUST AND LOYALTY WILL FOLLOW

Principle #2Acknowledgment builds trust and creates powerful interactions.

Acknowledge the people around you directly and fully, especially those with whom you are in a close working relationship. What is it about your executive assistant, your team leader, your boss, your mentor, your oldest colleague, or your subordinate that you want to acknowledge? Look for ways to say how much you value them, and then be prepared for miracles! Show your profound, heartfelt gratitude and appreciation on a regular basis.

An acknowledgment is a way to cement your bond with a worker or coworker; it’s different from a simple thanks. A thank-you is a social custom, an act that’s expected. You don’t ...

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