Chapter 8ENERGIZE WITH ACKNOWLEDGMENTS

Principle #4:Acknowledgment energizes people—lack of acknowledgment diminishes them.

Recognize and acknowledge good work wherever you find it. It’s not true that people only work hard if they worry whether you value them. Quite the opposite! As a Grateful Leader, your gratitude and appreciation motivate and inspire them to go beyond what they perceive as their limits. They will want to give you their best performance and will do whatever that takes.

Imagine this scenario: You’ve worked three months on a rush project. You’ve been told that you’ve been picked because of your organizational skills, but you notice that you’re the only one staying late after work. You’re not only staying late but working weekends ...

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