Introduction: The Lost Decade

I’ve been a high-tech entrepreneur and CEO for more than thirty-five years. During that time, I’ve been privileged to take part in some of the most exciting technological breakthroughs of the postwar era. I helped grow the first commercial Internet company (Telenet) in the 1970s, helped develop the first voice mail and voice-data networks in the 1980s, and in the 1990s, led one of America’s largest Internet service providers to a multimillion-dollar initial public stock offering (IPO) and then a billion-dollar sale to XO Communications. Then, in the early 2000s, I was CEO of a company called Danger that developed the first hugely popular smartphone with social networking capability, branded the T-Mobile Sidekick. ...

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