If You Can See It, We Can Build It

There’s a saying in project management that goes something like this: “If you can see it, we can build it. But if you can’t see it, we’re not going anywhere.” Never was this more evident than in the case of a project to replace a hunting and fishing license sales system for a large state agency.

The agency derived much of its $350 million annual revenue from the sale of hunting and fishing licenses to the public. Its old system was scheduled for retirement in six months, and the contractor who hosted the legacy software application was eager to shut down that system and move on to other ...

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