MANAGEMENT AND CONTROL   2

Can You Prove Your Project’s Status?

A senior business analyst was called to the office of the deputy director of a large state agency. The deputy director, who was relatively new at his job, oversaw a major management effort: a large, complex project to redesign the organization’s internal business processes. As the new guy in the agency, the deputy director lacked a frame of reference regarding project sponsorship. He intended to rectify this situation as he wrestled with the challenging project.

The project manager for the effort had consistently been reporting positive status regarding the project’s scope, ...

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