Roles and Responsibilities Are Critical

The chief information officer (CIO) for a large corporation called a project management consultant into her office to discuss an important system development project she felt was in jeopardy. The CIO described the project to the consultant—a seasoned young woman with more than $100 million in projects under her belt—to see what might be done to salvage the effort.

The CIO described the project as follows:

•  The budget exceeded $15 million for the entire system development project, from initiation to completion.

•  The vendor selected to deliver the new system proposed an ...

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