Schedules Are Guides for Those Who Do the Work
The chief information officer called the external quality assurance analyst into her office at the end of a long, hard day. The project they had just finished had not been an easy one, although it should have been. Scheduled to take six months, the project to conduct a feasibility study took nine months to complete.
The QA analyst wondered about the purpose of the meeting, as the CIO had approved the final report a week earlier. He waited for the CIO to start the conversation.
“I need your feedback on the project we just finished,” the CIO said.
The QA analyst shifted uncomfortably ...