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Great Lessons in Project Management by David Pratt

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PROJECT INITIATION   12

The Charter Is the First, Best Tool for Project Clarity

The project sponsor had been working in his job for a very long time. He managed a huge piece of a state health and human services agency and desperately needed to streamline business processes, get his staff up to speed with the changing landscape of healthcare regulation, and introduce new and improved automated systems. He hired one of the nation’s most respected consulting companies to develop and run the project, but after 10 months of effort, the project was making no apparent progress.

Through the course of those 10 months, massive quantities of consulting ...

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