CHAPTER 26

Fostering Productive Relationships

Relationships, more than commerce, more than employment, even more than money, are at the heart of business. The grounded leader knows this instinctively. Relationships with bosses, coworkers, customers, competitors, suppliers, the community, and even the environment are what make people's lives enjoyable and gratifying. In a business context, healthy relationships are the essential fuel for productivity.

A productive relationship requires the stamina of robust physical health. Otherwise, you do not have the energy to engage and keep up with people. Emotional health functions as the glue in a productive relationship, empowering you with the awareness and positive feelings needed to sustain a connection. ...

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