Communicating with Your Team

Successful communication requires that you consider what you want to say and how you want to say it—before you start talking. Your communication should be tailored to fit each situation: Realize that what might work in one environment might not be effective in another.

When communicating with your team, plan to cover project work and people topics. Project work includes development efforts to create revenue, projects to reduce risk, and strategies to improve productivity. People topics include coaching, training, correcting, answering questions, resolving concerns, discussing long-term problems, discussing new ideas, assisting with work needs, and helping with career planning.

Too often, management focuses only on project ...

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