Acknowledgements
Writing a book on this subject is rather like painting the Forth Road Bridge. As soon as you have finished, you probably need to start again. The industry is growing and changing so rapidly that it is possible to give only a snapshot of its state at the time of writing.
I was greatly helped by many people within and without the industry, most of whom are individually name checked in the book. All quotes are taken from direct conversations with the author, except where identified. One or two sources have asked to be anonymous.
Special thanks are required for those who gave extra help, notably Robb Corrigan, Peter Harrison, Dan Higgins, Narayan Naik and David Smith. I would also like to thank my colleagues John Prideaux and Arun Rao for their comments after reading parts of the manuscript. Thanks also to Stephen Brough of Profile Books for the original idea and to Penny Williams for her assiduous editing.
Finally, the greatest credit must go to Sandie for her constant love and support and her astute reading of the chapters. If there are too many parentheses, it is no fault of hers.
Philip Coggan
May 2010
