This concise, practical book is written for you if you want to assure your meetings will be...
Necessary and not just a waste of time
Interesting, coherent, and well-organized
A place for people to share, rather than show off, their ideas
Constructive, thoughtful, and creative
Inclusive, with full participation from all
Efficient and not a waste of energy
In today's environment, meetings are more commonplace and important than ever, because of...
Advances in technology—such as videoconferencing and conference calls
Increased reliance on collaborative workgroups and cross-functional work teams
Increased specialization, which necessitates sharing diverse knowledge and expertise
Like all books in the Prentice Hall Guides to Advanced Business Communication series, this book is...
Brief: summarizes key ideas only
Practical: offers clear, straightforward tools you can use
Reader-friendly: provides easy-to-skim format
Reviews of the core concepts book for this series, Guide to Managerial Communication by Mary Munter
—Listed by the Wall Street Journal as one of the five business "books you shouldn't miss."
—"Really a gem." Former managing editor, Harvard Business Review
—"Short, compact, practical, and readable... I liked it immensely." Journal of Business Communication
Table of Contents
I. Planning the Meeting
1. Why Meet? Define Your Purpose and Choose Your Channel
- 1. Specify your purpose for meeting
- 2. Decide if a meeting is the best channel to use
- 3. Analyze your attitudes toward meetings
2. Who to Include? Select and Analyze the Participants
- 1. Who to invite?
- 2. What are their backgrounds and expectations?
- 3. What are they feeling?
3. What to Discuss? Orchestrate the Roles and Set the Agenda
- 1. Orchestrate the roles
- 2. Set the agenda
4. How to Record Ideas? Plan for Graphic Facilitation
- 1. Deciding whether to record ideas
- 2. Choosing equipment for graphic facilitation
- 3. Planning design and headings in advance
5. Where to Meet? Plan for Technology and Logistics
- 1. Face-to-face versus electronic meetings
- 2. Logistics for face-to-face meetings
- 1. Why Meet? Define Your Purpose and Choose Your Channel
II. Conducting the Meeting
- 6. Opening the Meeting
7. Verbal Facilitation: Getting Them to Talk
- 1. Facilitate: don’t dominate
- 2. Stimulate discussion
- 3. Encourage healthy debate
- 4. Avoid problems and confrontations
- 8. Listening Facilitation: Hearing What They Say
- 9. Graphic Facilitation: Recording What They Say
- 10. Closing the Meeting
- Title: Guide to Meetings
- Release date: June 2001
- Publisher(s): Prentice Hall
- ISBN: 0130338567