The RIBA Plan of Work 2013 places greater emphasis on what happens post handover, when a building is ‘in use’, than previous versions of the Plan of Work. This includes considering the services that facilitate a successful handover and services which assist with the fine tuning of operational aspects until a building is performing as anticipated.

It takes into account whole life costs, including the running costs of the building, and also extends to consideration of ‘softer’ issues, such as the impact ...

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