CHAPTER 9VOICE SOCIAL ENGINEERING AND VOICE PHISHING

Dear Valued Customer,We’ve noticed that you experienced trouble logging into Chase Online Banking.

After three unsuccessful attempts to access your account, your Chase Online Profile has been locked. This has been done to secure your accounts and to protect your private information. Chase is committed to make sure that your online transactions are secure.

To verify your account and identify, please call our Account Maintenance Department at (800) 247-7801 24 hours/7 days a week.

Sincerely

Chase

Online Customer Service

—Voice phishing email

“Dear valued customer, your online account has been compromised. Please call 1-(800) 247-7801 to verify your account and identity. Call 24 hours /7 days ...

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