Chapter 12Are Retailers the New Market Makers?
As traditional health systems mobilized to take care of those critically ill from COVID, retail health stepped in to play a vital role in serving the needs of health consumers. They filled an access gap for patients who wanted to avoid high-volume care venues such as emergency rooms or hospitals to lower their risk of exposure to COVID. These retailers provided medications and medical consultations. They became critical access centers for food, healthcare, wellness, hygiene, cleaning products, and other common consumer goods needed by everyone forced to shelter in place. As COVID vaccines became available, retailers were the single most viable option to conveniently ...
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