Chapter 16AI-Driven Leadership

DOI: 10.4324/9781003286103-16

Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.

Barack Obama

With all the hype about artificial intelligence (AI) changing every aspect of living and working, you would think that everyone investing in AI is riding a wave of success.

Think again.

Strip away the gushy superlatives used to describe what’s happening, and you see that success, especially at scale, can elude even those making sizable investments in AI.

A recent report from Boston Consulting Group and MIT Sloan Management Review offers a sobering dose of realism. It also provides a glimpse at why some organizations are reaping ...

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