1. Objections are
A. A salesperson’s nightmare.
B. Necessary in a sale.
C. Not necessary in a sale.
D. Something to avoid if possible.
2. When faced with an objection
A. Run like hell.
B. Talk about the features and benefits.
C. Restate the objection in the form of a question.
D. Try to close the sale and ignore the objection.
3. How many possible objections are there in the world of sales?
B. About 7.
C. 100 plus.
4. When it comes to handling objections you should
A. Act stiff and professional.
B. Be slick and polished.
C. Use your own style and personality.
D. Stick to the hard selling.
5. By discussing objections with your staff, you will find
A. No one knows how to handle them.
B. Your company is overwhelmed ...