4.6. SUMMARY

This chapter, while embracing the concept that emotionally intelligent leaders are better equipped to fulfill their role and better able to develop a highly motivated and high-functioning organization, focuses on those situations in which enhanced EI may lead to, or be associated with, leadership derailment and organizational inefficiencies. I have focused on two situations in which there is a risk of this occurring. In the first, the enhanced EI skill conceals a deficit complementary skill set. For example, a leader who at first appears to be highly flexible may on closer examination be understood more accurately as having a deficit in assertiveness. As a result, what may at first glance appear to be flexibility is really an arbitrariness, ...

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