The Consultant as Process Leader
IN MY MORE THAN 15 years as an OD consultant, I often served as a process consultant to small groups attempting to accomplish one or more tasks. This role has always been problematic for me. Team Building, data collection and feedback, facilitating change efforts, third part consultation to conflict situations, even helping to improve intergroup relations have always seemed clearer, and therefore easier.
What I actually do as process consultant to a task team has changed over the years. It has moved in the direction of being more concrete, more direct, and more action oriented. I think of this as “working the process.” My behavior contrasts, however, with the model I believe I was taught ...