Introduction

David Jamieson and John Vogelsang

VOICES FROM THE FIELD1

Business leaders are actually aware of the need for HR to shed its traditional role. They want HR professionals to step up to a more value-adding contribution. They are looking to HR for help in crafting strategy, determining priorities in running the business, designing and structuring how work gets done, shaping culture, and, yes, managing people systems to give a sense of stability. Moreover, the business leaders know they need HR professionals who are credible activists who will push, prod, and even lead some discussions that chart the course for the future.

—Dave Hanna

If you [the HR leader] come to clients with a large set of tools, you will be viewed as a great craftsperson. ...

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