Introduction
VOICES FROM THE FIELD
To be effective I need to understand people’s different value systems, be open to new ideas, stay with what is uncomfortable, and understand the dynamics and consequences of choosing to stay or not stay with what is uncomfortable.
—Michael McGovern
I was influenced less by material and more by people. Having colleagues and mentors to learn from was really important. You can read Flawless Consulting by Peter Block but not know how to do the work unless you see it in action. It is great to see people practicing the models.
—Chuck Mallue
TOPICS COVERED IN THIS SECTION
• How effective use of self is key to influencing change in an organization.
• How effective use of self depends ...
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