Handbook for Strategic HR

Introduction

John Vogelsang and Matt Minahan

VOICES FROM THE FIELD

When I am asked to work on a problem, I now lead with questions, whereas in the past I would lead with directives. I learned how to think systemically and to pay attention to what are the implications of what is happening for the organization’s strategy and the functioning of the organization as a whole … I now focus on making every interaction strategic.

—Philip Anderson

Most critical to my being successful at my role are facilitation skills, being able to build coalitions, and being able to think systemically—having a sweeping understanding of how actions and decisions in various divisions and departments connect and affect each other.

—Michael McGovern

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