Introduction
VOICES FROM THE FIELD
When I am at my best, my orientation is less as an expert or a recommender and more as a helper to the organization as it explores and discovers choices. Partnering with clients to develop design criteria and options fosters their ownership. I try to embrace the principle of people support what they help to create. It’s less about a particular method and more about creating space to allow people to be involved.
—Chuck Mallue
TOPICS COVERED IN THIS SECTION
• How to identify the type of change needed and utilize different change methodologies.
• How to structure an active and mindful implementation effort.
• How to build organizational readiness, engage employees in actualizing the desired strategies ...
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