Many individuals have helped shape our thinking around the area of performance measurement and management and so directly and indirectly contributed to the creation of this book.
Mike would like to thank his friends and colleagues at the Centre for Business Performance, Cranfield School of Management for their support and ideas that have helped to inform this work. In particular current members of CBP, Dr Monica Franco-Santos, Dr Dina Gray, Dr Veronica Martinez, Dr Pietro Micheli, Prof Andy Neely, Dr Andrey Pavlov, Dr Jutta Tobias; former colleagues, Dr Yasar Jarrar, Dr Michael Kennerley, Bernard Marr, Dr Steve Mason, Dr Giovanni Schiuma, Dr Bassil Yaghi, former and current doctoral students, including Dr Ingo Forstenlechner, Mark Baker, Mike Lauder, Gillian Pratt; our visitors, Richard Elliot, Patrick Hoverstadt, Dr Lorenzo Lucianetti, Dr Matteo Mura, Prof Goran Roos and Art Schneiderman and last, but certainly not least Lisa Hall for holding it all together whilst the book was being written.
Mike’s early experience and academic career greatly benefited from friends and former colleagues from Cambridge University, in particular Dr Ken Platts, John Mills, Gerry Frizelle, Huw Richards and from undertaking projects and research with colleagues more widely, especially Prof Umit Bititci, Dr, Jill MacBryde, Prof Steve Melnyk.
We also need to acknowledge Dr Ruth Bender FCA, Reader in Corporate Financial Strategy at Cranfield School of Management, whose comments on the ...