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Handbook of Decision Analysis by Eric R. Johnson, PhD, Steven N. Tani, PhD,, Terry Bresnick, MBA, Gregory S. Parnell, PhD

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CHAPTER FIFTEEN

Summary of Major Themes

GREGORY S. PARNELL

If a man will begin with certainties, he shall end in doubts: but if he will be content to begin with doubts, he shall end in certainties.

—Francis Bacon

15.1 Overview
15.2 Decision Analysis Helps Answer Important Decision-Making Questions
15.3 The Purpose of Decision Analysis Is to Create Value for Shareholders and Stakeholders
15.3.1 Single Objective Value
15.3.2 Multiple Objective Value
15.3.3 It Is Important to Distinguish Potential Value and Implemented Value
15.4 Decision Analysis Is a Socio-Technical Process
15.4.1 Social
15.4.2 Technical
15.5 Decision Analysts Need Decision-Making Knowledge and Soft Skills
15.5.1 Decision Analysts Need to Understand Decision-Making Challenges
15.5.2 Decision Analysts Must Develop Their Soft Skills
15.6 The Decision Analysis Process Must Be Tailored to the Decision and the Organization
15.6.1 Decision Quality
15.6.2 Decision Conferencing
15.6.3 Dialogue Decision Process
15.7 Decision Analysis Offers Powerful Analytic Tools to Support Decision Making
15.7.1 Portfolio Resource Allocation
15.8 Conclusion

15.1 Overview

This chapter reviews and summarizes the most important themes of the handbook. It can be used either as a summary of the book or as a preview of the book.

Senior leaders face very difficult decision challenges that can have a critical impact on the future of their organizations. Decision analysis offers a useful framework for thinking about these decisions. We define a decision ...

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