15 Designing Affective and Cognitive Educational Interaction

Benedict du Boulay


When we observe how expert teachers behave, we find that they devote considerable time and effort to affective issues. For example, as Lepper and his colleagues report, expert human teachers include among their goals ‘first, to sustain and enhance their students’ motivation and interest in learning, . . . and second, to maintain their pupils’ feelings of self-esteem and self-efficacy, even in the face of difficult or impossible problems’ (Lepper, Aspinwall, Mumme, & Chabay, 1990, p. 219).

This chapter is about the design of educational systems, in other words the design of interactive computer-based educational systems that teach, guide and assess the ...

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