Chapter 5. Systemic Issues
Dale M. Brethower
This chapter supports a thesis: systemic issues are important, fundamental, and defining for the effective practice of human performance technology (HPT). Here are two examples of systemic issues:
Example 1: My reading clinic colleagues and I taught a child to read. We were good reading teachers but not good human performance technologists at that moment. Our mistake was in thinking that a little girl's performance in school would be improved by teaching her to read. Good assumption, right? Wrong! She was not given the opportunity to read in school. Her very caring teacher knew she could not read and could not believe that she could have learned to read so quickly. She did not ask the child to read, believing ...
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