Chapter 9. Analysis and More

Allison Rossett

Since the turn of the century, we have been confronted with new words and new expectations: human capital, skill gap, war for talent, talent management, intellectual assets, competency management, and strategic impact, among others. Whether you work in a school, a government agency, or a global pharmaceutical company, human capital management and people development are on your plate.

It is United States law, in fact. The United States Homeland Security Act of 2002, PL 107–296, mandated the establishment of a chief human capital officer in major government agencies. According to Friehl (2003), President Bush appointed Ronald James as the nation's first human capital officer for the Department of Homeland ...

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